1. Introduction
ZERC LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have about your data. The team behind this policy and behind every system we build operates under the developer name Zercs, and we treat the privacy of our visitors and clients as a core engineering concern rather than an afterthought.
By using our website located at https://www.zerc.buzz or by engaging our services, you acknowledge that you have read and understood the practices described in this document. If you do not agree with any part of this policy, you should stop using our website and contact us with your concerns before providing further information.
We encourage you to read this policy in full. It is written to be clear and direct, and it reflects our belief that a trustworthy systems provider must also be a trustworthy custodian of data.
2. Who We Are
ZERC LLC is a computer systems design and related services company operating within the professional, scientific, and technical services sector. We design, integrate, secure, and manage computer systems for businesses across a range of industries, with a particular focus on computer integrated systems design.
Our registered business details are as follows:
- Legal name: ZERC LLC
- Address: 5724 W 13400 S Ste 1, Herriman, Utah 84096-6907, United States
- Contact email: helpdesk@zerc.buzz
- Contact phone: +1 531 349 6404
For the purposes of this policy, ZERC LLC acts as the data controller for personal information collected through our website and through our client engagements. This means we determine the purposes and means by which that information is processed.
3. Scope of This Policy
This Privacy Policy applies to personal information we collect when you visit our website, contact us by email or phone, submit a message through our contact form, subscribe to our newsletter, or engage us for systems design and related services. It covers information collected through any digital property we operate that links to this policy.
This policy does not apply to information that is not personal in nature, such as aggregated or anonymized data that cannot reasonably be used to identify you. It also does not govern the practices of third-party websites or services that we may link to, even where those links appear on our website. Those third parties have their own privacy policies, and we encourage you to review them.
4. Information We Collect
We collect information in a small number of categories, and we keep the amount we collect to what is necessary for the purpose at hand. Broadly, the information we collect falls into three groups: information you provide directly, information collected automatically through technology, and information we receive from other sources such as your authorized representatives or publicly available business records.
We do not sell your personal information, and we do not rent it to third parties. Where we collect information, we do so to respond to you, to deliver the services you request, to improve our website, and to meet our legal and security obligations.
From time to time we may also collect limited categories of sensitive information where it is necessary to perform an engagement, such as access credentials or network configuration details that relate to an identifiable individual. We collect sensitive information only with your knowledge, only for a clearly defined purpose, and only where a less sensitive alternative would not be practical.
5. Information You Provide Directly
When you interact with us, you may provide certain personal information voluntarily. This includes the name and email address you submit through our contact form, the details you include in a message, and the information you share when you call or email our team.
If you become a client, you may also provide business contact details such as your job title, company name, billing address, and payment information. In the course of a systems engagement, you may share technical information about your infrastructure, including network details, access credentials, and configuration data. We treat this technical information with the same care as any other personal or sensitive data, and we limit access to it on a strict need to know basis.
You are not required to provide personal information to browse our website. You may decline to provide information, although doing so may prevent us from responding to a request or delivering a service.
6. Information Collected Automatically
When you visit our website, our systems automatically record certain technical information as part of standard web operations. This may include your internet protocol address, browser type and version, operating system, referring page, pages you view, the date and time of your visit, and information about how you interact with the site.
This information is collected through server logs and through small data files known as cookies and similar technologies, which are described in the next section. We use automatic collection to understand how visitors use our website, to maintain security, to diagnose technical problems, and to improve the experience we provide.
Most of the information collected automatically is not used to identify you personally. Where we do combine it with other information in a way that could identify you, we treat the combined information as personal information under this policy.
8. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request.
- To plan, deliver, and support systems design and integration engagements.
- To communicate with you about projects, updates, and relevant service information.
- To improve our website, our services, and our internal processes.
- To maintain the security and integrity of our systems and prevent fraud or abuse.
- To comply with legal, regulatory, and contractual obligations.
We will not use your personal information for a purpose that is materially different from the purpose for which it was collected without first providing you notice and, where required by law, obtaining your consent.
We do not use your personal information for automated decision making or profiling that produces legal or similarly significant effects. Where automated processing is used, it supports operational tasks such as monitoring for anomalous activity, and a human reviews any action that could meaningfully affect you or your account.
9. Legal Bases for Processing
Where applicable law requires us to identify a legal basis for processing personal information, we rely on one or more of the following grounds. We process information with your consent, such as when you subscribe to our newsletter or voluntarily submit a contact form. We process information as necessary to perform a contract, such as delivering systems services you have engaged us to provide.
We also process information to comply with legal obligations, such as record keeping and tax requirements, and to pursue legitimate business interests, such as securing our systems and improving our services. In each case we balance our interests against your rights and freedoms, and we do not rely on legitimate interests where your rights override our need to process the data.
11. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific period depends on the nature of the information and the reason it was collected.
For example, business records related to our client engagements are generally retained for the duration of the engagement and for a reasonable period afterward to satisfy legal, tax, and accounting obligations. Information submitted through our contact form is retained only as long as needed to respond and to maintain a record of our correspondence. When information is no longer needed, we delete or anonymize it in a secure manner.
12. Data Security
We implement technical and organizational measures designed to protect personal information against accidental loss, unauthorized access, alteration, and disclosure. These measures include encryption of data in transit and at rest, access controls that follow a least privilege model, network monitoring, and regular security reviews.
Because no method of transmission or storage is completely secure, we cannot guarantee the absolute security of your information. However, we continuously evaluate our controls and update them as threats evolve. If a security incident affects your personal information, we will notify you as required by applicable law and take steps to limit any harm.
Access to personal information within our organization is limited to personnel who require it to perform their duties, and all staff receive guidance on data handling and confidentiality. We also maintain a documented incident response process so that any suspected breach is contained, investigated, and reported in a timely manner.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, and the right to restrict or object to certain processing.
You may also have the right to data portability, which allows you to receive a copy of your information in a structured, machine readable format, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details in the Contact Us section below. We will respond to your request within the timeframes required by law and may need to verify your identity before taking action.
If you submit a request through an authorized agent, we may require written proof of that authorization before responding. We do not discriminate against you for exercising your privacy rights, and we will not charge a fee to process a request unless it is manifestly unfounded or excessive, in which case applicable law allows us to do so.
14. Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will take steps to delete that information promptly.
If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will delete that information as quickly as possible and in accordance with applicable law.
15. International Data Transfers
ZERC LLC is based in the United States, and the information we collect is processed in the United States. If you are located outside the United States and choose to provide information to us, you understand that your information will be transferred to and processed in the United States, which may have data protection laws that differ from those in your country.
Where we transfer personal information across borders, we take appropriate steps to ensure the information receives a level of protection consistent with this policy and with applicable law, including the use of contractual safeguards where required.
Regardless of where information is processed, we apply the safeguards described in this policy and require any processor acting on our behalf to provide an equivalent level of protection for the information entrusted to it.
16. Third-Party Links and Services
Our website may contain links to third-party websites, tools, and services that are not operated by ZERC LLC. These links are provided for your convenience and do not imply our endorsement of the third party or its practices. We have no control over the content, privacy policies, or practices of those third parties.
When you leave our website or interact with a third-party service, we encourage you to review the privacy policy of that service. This policy applies only to information collected by ZERC LLC through our own website and services.
We do not review the privacy practices of third parties we link to, and we accept no responsibility for their content or for their handling of your information. If you have a concern about a linked service, we recommend contacting that provider directly.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the effective date at the top of this page. If the changes are material, we will provide a more prominent notice, such as a notice on our homepage, before the changes take effect.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any change to this policy constitutes your acceptance of the updated terms.
18. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us using the details below. We will respond as promptly as possible.
- Company: ZERC LLC
- Address: 5724 W 13400 S Ste 1, Herriman, Utah 84096-6907, United States
- Email: helpdesk@zerc.buzz
- Phone: +1 531 349 6404